Contact

Have a question about a product, your order or delivery? We're happy to help. Send us a message using the form below or email us directly at info@firerocket.nl.

We always reply within 24 hours on business days.

Your answer may already be here

For the most common questions you'll often find an answer right away on one of these pages:

Frequently asked questions – answers to the most common questions
Shipping & Delivery – delivery times and shipping
Returns – exchange or return your order
Warranty & complaints – warranty and reporting a complaint

Send us a message

What is your question about?

General question Question about a product My order or delivery Complaint or damage Warranty Return

You can register a return using our return form. It only takes a minute.

Go to the return form

Order number

You can find it in your order confirmation. Don’t have it to hand? Enter “unknown”.

Which product is it about? (optional)

Name

Email address

Your message

Have photos? Email them with your order number to info@firerocket.nl